policies
Cancellations + No Show Fees
By booking, you authorize this business to charge your credit card a cancellation or no-show fee of up to 100% of the scheduled value if canceled 24 hours or less before appointment
A no show fee or cancellation fee is something you formally agree to when booking, in leu of a deposit, as a time slot is being taken off the market for you
After a 10 minute grace period, the appointment will be cancelled and marked as a “no show” and you will be charged 100% of the service cost. If you no show more than twice in a row, you will no longer have access to booking
No show or cancellation fees are never a “punishment” because something happened that was out of your control. They are the honoring of the financial conditions you agreed to when booking the appointment
Please remember, no one is trying to punish you by charging a fee Its your personal financial responsibility as an adult
Don’t Accept the cancellation/no show policy and book if you’re not ok with it
While on the topic- If you have a card on file that is expired, reported lost or stolen, etc. Please update your card information to a valid card. If your card does not go through when we process any fees. You will get a message/invoice which has to be paid before your next appointment.
As always, thank you for keeping all of us busy throughout the year.
We appreciate all of our clients who trust and support our work.